:root {
  --support-ink: #000;
  --support-muted: #000;
  --support-accent: #a8521a;
  --support-soft: #fff8f1;
  --support-line: #e5d9ce;
  --support-green: #26684a;
}

html { scroll-behavior: smooth; }
.support-page { width: min(1240px, calc(100% - 32px)); margin: 22px auto 56px; color: var(--support-ink); }
.support-page > .app-back-link { display: block !important; width: fit-content; margin-left: auto !important; white-space: nowrap; }
.support-page * { box-sizing: border-box; }
.support-page h1, .support-page h2, .support-page h3, .support-page p { overflow-wrap: anywhere; }
.support-page h1, .support-page h2 { margin: 0 0 8px; font-size: clamp(21px, 2vw, 27px); line-height: 1.35; }
.support-page h3 { margin: 0; font-size: 16px; line-height: 1.45; }
.support-page p { line-height: 1.65; }
.support-eyebrow { margin: 0 0 6px !important; color: var(--support-accent); font-size: 11px; font-weight: 800; letter-spacing: .12em; }
.support-request-page { max-width: 900px; font-size: 14px; }
.support-request-page .support-section-heading h1 { font-size: 28px; font-weight: 700; line-height: 1.3; }
.support-request-page .support-eyebrow { font-size: 13px; font-weight: 700; letter-spacing: .08em; }
.support-request-page .support-card input,
.support-request-page .support-card select,
.support-request-page .support-card textarea { font-size: 14px; font-weight: 400; }
.support-request-page input::placeholder,
.support-request-page textarea::placeholder {
  color: #9ca3af;
  font-weight: 400;
  opacity: 1;
}
.support-request-header { margin: 16px 0; padding: 22px 2px 6px; }
.support-request-header h1 { margin: 0; font-size: clamp(27px, 3vw, 36px); }
.support-request-header > p:last-child { margin: 8px 0 0; color: var(--support-muted); }

.support-hero { display: flex; align-items: center; justify-content: space-between; gap: 32px; margin: 16px 0 20px; padding: 30px 34px; border: 1px solid var(--support-line); border-radius: 20px; background: linear-gradient(135deg, #fff 0%, #fff9f3 70%, #f8e8d9 100%); box-shadow: 0 12px 30px rgba(74, 47, 28, .07); }
.support-hero-copy { max-width: 790px; }
.support-hero h1 { margin: 0; font-size: clamp(29px, 3.4vw, 40px); line-height: 1.25; letter-spacing: -.025em; }
.support-hero-lead { margin: 12px 0 0; color: var(--support-muted); font-size: 16px; }
.support-actions { flex: 0 0 auto; }
.support-button { display: inline-flex; align-items: center; justify-content: center; min-height: 43px; padding: 10px 18px; border: 1px solid var(--support-accent); border-radius: 10px; background: var(--support-accent); color: #fff; font: inherit; font-weight: 700; text-align: center; text-decoration: none; cursor: pointer; }
.support-button, .support-history-row, .support-detail-grid dd { overflow-wrap: anywhere; }
.support-button:hover { filter: brightness(.95); }
.support-button-secondary { background: #fff; color: #7d421c; }
.support-button:disabled { opacity: .5; cursor: default; }

.support-message:empty { display: none; }
.support-message { position: sticky; top: 70px; z-index: 5; margin: 12px 0; padding: 11px 14px; border-radius: 9px; background: #edf7f1; color: var(--support-green); }
.support-error { color: #9b2e22 !important; background: #fff0ed !important; }
.support-section, .support-card { min-width: 0; margin: 16px 0; padding: 26px 28px; border: 1px solid var(--support-line); border-radius: 18px; background: #fff; }
.support-section-heading { max-width: 800px; margin-bottom: 18px; }
.support-section-heading > p:last-child { margin: 5px 0 0; color: var(--support-muted); }

.support-format-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; }
.support-format-grid article { padding: 18px; border: 1px solid #eadfd5; border-radius: 13px; background: #fffdfb; }
.support-format-grid h3 { margin: 10px 0 5px; }
.support-format-grid p { margin: 0; color: var(--support-muted); font-size: 14px; }
.support-format-icon { display: inline-grid; place-items: center; min-width: 40px; height: 30px; padding: 0 8px; border-radius: 8px; background: #f4e5d8; color: #824016; font-size: 11px; font-weight: 800; }
.support-inline-note { margin: 14px 0 0; color: var(--support-muted); font-size: 13px; }
.support-template-inline { display: flex; align-items: center; justify-content: space-between; gap: 20px; margin-top: 16px; padding: 16px 18px; border-radius: 12px; background: #f8f4ef; }
.support-template-inline p { margin: 3px 0 0; color: var(--support-muted); font-size: 14px; }

.support-field-groups { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; }
.support-field-groups > div { padding: 18px; border: 1px solid var(--support-line); border-radius: 13px; }
.support-required, .support-optional { display: inline-block; padding: 3px 8px; border-radius: 20px; font-size: 11px; }
.support-required { background: #fbe3da; color: #98371c; }
.support-optional { background: #e8f2ed; color: #276144; }
.support-chips { display: flex; flex-wrap: wrap; gap: 8px; margin: 13px 0 0; padding: 0; list-style: none; }
.support-chips li { padding: 7px 10px; border-radius: 8px; background: #f5f1ec; font-size: 13px; }
.support-notes-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; margin-top: 12px; }
.support-notes-grid article { padding: 15px 18px; border-left: 3px solid #c86c2c; border-radius: 8px; background: var(--support-soft); }
.support-notes-grid p { margin: 3px 0 0; color: var(--support-muted); font-size: 14px; }

.support-workflow { background: #fbf8f4; }
.support-steps { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; margin: 0; padding: 0; list-style: none; }
.support-steps li { display: flex; align-items: center; gap: 11px; min-width: 0; padding: 15px; border: 1px solid var(--support-line); border-radius: 12px; background: #fff; }
.support-steps li > span { display: grid; flex: 0 0 28px; place-items: center; width: 28px; height: 28px; border-radius: 50%; background: #f1dfd0; color: #824016; font-size: 12px; font-weight: 800; }
.support-steps li div { display: grid; gap: 2px; }
.support-steps small { color: var(--support-muted); font-size: 12px; }

.support-plan-heading { display: flex; align-items: flex-end; justify-content: space-between; gap: 24px; max-width: none; }
.support-plan-heading > div { max-width: 720px; }
.support-allowance-summary { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 8px 16px; margin: 0; font-size: 12px; }
.support-allowance-summary span { white-space: nowrap; }
.support-allowance-summary strong { margin-left: 4px; color: var(--support-accent); }
.support-runtime-card { margin-top: 14px; padding: 18px; border: 1px solid var(--support-line); border-radius: 13px; }
.support-runtime-card h3 { margin-bottom: 12px; }
.support-usage { display: grid; grid-template-columns: minmax(220px, .8fr) minmax(0, 2fr); gap: 18px; align-items: stretch; }
.support-usage > h3 { grid-column: 1 / -1; margin: 0; }
.support-usage-primary { display: grid; align-content: center; gap: 4px; padding: 16px; border-radius: 11px; background: #fff1e4; }
.support-usage-primary span, .support-usage-primary small { color: var(--support-muted); font-size: 12px; }
.support-usage-primary strong { color: #873f12; font-size: 28px; }
.support-kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; }
.support-kpis div { display: grid; align-content: center; gap: 5px; min-width: 0; padding: 13px; border-radius: 10px; background: #f7f4f0; }
.support-kpis span { color: var(--support-muted); font-size: 12px; }
.support-kpis strong { font-size: 17px; }
.support-price-card { padding-bottom: 14px; }
.support-prices { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; }
.support-prices > div { padding: 12px; border-radius: 9px; background: #f8f5f1; }
.support-prices p { margin: 5px 0 0; color: var(--support-muted); font-size: 12px; line-height: 1.55; }
.support-small { color: var(--support-muted); font-size: 12px; }

.support-request-intro { display: flex; align-items: center; justify-content: space-between; gap: 24px; border-color: #d9b18f; background: #fff8f1; }
.support-request-intro > div { max-width: 760px; }
.support-request-intro p:last-child { margin-bottom: 0; color: var(--support-muted); }
.support-request { scroll-margin-top: 80px; }
.support-form-progress { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 0; overflow: hidden; padding: 0; border: 1px solid #cbbfb4; border-radius: 8px; background: #eee9e4; list-style: none; }
.support-form-progress li { padding: 9px 2px; background: #eee9e4; text-align: center; font-size: 12px; white-space: nowrap; }
.support-form-progress li + li { border-left: 1px solid #8a7f76; }
.support-form-progress .is-current { background: #e8c3a4; font-weight: 700; }
.support-stage-actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 10px; margin-top: 22px; }
.support-review-heading { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px; margin: 24px 0 10px; }
.support-review-heading h2 { font-size: 16px; }
.support-review-heading .support-button { min-height: 36px; padding: 7px 12px; font-size: 12px; }
.support-request-page .support-detail-grid dd { overflow-wrap: anywhere; }
.support-form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0 20px; }
.support-store-fieldset { grid-column: 1 / -1; min-width: 0; margin: 14px 0; padding: 14px; border: 1px solid var(--support-line); border-radius: 11px; }
.support-store-fieldset legend { padding: 0 7px; font-weight: 600; }
.support-store-actions { display: flex; justify-content: flex-end; flex-wrap: wrap; gap: 8px; margin-bottom: 10px; }
.support-store-actions button { padding: 6px 11px; border: 1px solid #cbbfb4; border-radius: 7px; background: #fff; color: #000; font: inherit; cursor: pointer; }
.support-store-actions button:hover { background: #fff8f1; }
.support-store-actions button:disabled { cursor: default; opacity: .5; }
.support-store-options { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; max-height: 220px; overflow-y: auto; }
.support-card .support-store-options label { display: flex; align-items: center; gap: 8px; min-width: 0; margin: 0; padding: 9px 11px; border: 1px solid var(--support-line); border-radius: 8px; font-weight: 400; }
.support-card .support-store-options input { flex: 0 0 auto; width: 18px; height: 18px; margin: 0; accent-color: var(--support-accent); }
.support-store-options span { min-width: 0; overflow-wrap: anywhere; }
.support-card label { display: grid; gap: 7px; margin: 14px 0; font-weight: 600; }
.support-card input, .support-card select, .support-card textarea { width: 100%; min-width: 0; max-width: 100%; padding: 10px; border: 1px solid #cbbfb4; border-radius: 8px; background: #fff; font: inherit; }
.support-card .support-upload-picker { position: relative; display: inline-flex; width: fit-content; max-width: 100%; align-items: center; padding: 10px 14px; border: 1px solid #cbbfb4; border-radius: 8px; background: #fff; cursor: pointer; }
.support-card .support-upload-picker:focus-within { outline: 2px solid var(--support-accent); outline-offset: 2px; }
.support-card .support-upload-picker input[type="file"] { position: absolute; width: 1px; height: 1px; padding: 0; border: 0; opacity: 0; }
.support-format-fieldset { margin: 16px 0; padding: 14px; border: 1px solid var(--support-line); border-radius: 11px; }
.support-format-fieldset legend { padding: 0 7px; font-weight: 700; }
.support-format-fieldset > div { display: flex; flex-wrap: wrap; gap: 7px; }
.support-format-fieldset label { display: flex; align-items: center; gap: 7px; margin: 0; padding: 8px 11px; border: 1px solid var(--support-line); border-radius: 8px; font-weight: 400; }
.support-format-fieldset input, .support-check input { width: auto; }
.support-card .support-check { display: flex; align-items: center; }
.support-detail-grid { display: grid; grid-template-columns: 150px minmax(0, 1fr); gap: 9px; }
.support-detail-grid dt { color: var(--support-muted); }
.support-detail-grid dd { margin: 0; white-space: pre-wrap; }
.support-progress { display: flex; flex-wrap: wrap; gap: 8px; padding: 0; list-style: none; }
.support-progress li { padding: 7px 11px; border-radius: 8px; background: #f3efe9; }
.support-progress li.is-current { background: #e6f3ed; color: #245b43; font-weight: 700; }
.support-comment { padding: 14px; border-radius: 9px; background: var(--support-soft); white-space: pre-wrap; }
.support-files { padding-left: 20px; }
.support-files button { max-width: 100%; border: 0; background: none; color: #8f4c1f; font: inherit; text-decoration: underline; overflow-wrap: anywhere; cursor: pointer; }

.support-history-card .support-section-heading { margin-bottom: 8px; }
.support-history-row { display: grid; grid-template-columns: minmax(150px, 1.3fr) repeat(6, minmax(95px, 1fr)); gap: 12px; align-items: center; padding: 13px 10px; border-bottom: 1px solid var(--support-line); color: inherit; text-decoration: none; font-size: 13px; }
.support-history-row > * { min-width: 0; }
.support-history-row:hover { background: var(--support-soft); }
.support-history-row strong { color: #713b18; }
.support-history-row small { display: block; margin-bottom: 2px; color: var(--support-muted); font-size: 10px; }
.support-history-empty { margin: 18px 0 4px; color: var(--support-muted); }
.support-pager { display: flex; align-items: center; justify-content: flex-end; gap: 14px; margin-top: 14px; }
.support-pager button { padding: 7px 12px; border: 1px solid var(--support-line); border-radius: 8px; background: #fff; cursor: pointer; }
.support-pager button:disabled { opacity: .45; cursor: default; }

@media (max-width: 980px) {
  .support-hero, .support-plan-heading { align-items: flex-start; flex-direction: column; }
  .support-allowance-summary { justify-content: flex-start; }
  .support-usage { grid-template-columns: 1fr; }
  .support-usage > h3 { grid-column: auto; }
  .support-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .support-history-row { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}

@media (max-width: 720px) {
  .support-page { width: 100%; margin-top: 10px; padding: 0; }
  .support-request-page .support-section-heading h1 { font-size: 22px; }
  .support-request-page .support-card input:not([type="checkbox"]):not([type="file"]),
  .support-request-page .support-card select,
  .support-request-page .support-card textarea { font-size: 16px; }
  .support-page > .app-back-link { margin-right: 14px; }
  .support-hero, .support-section, .support-card { padding: 20px 16px; border-radius: 15px; }
  .support-hero { gap: 18px; }
  .support-hero h1 { font-size: clamp(26px, 8vw, 34px); }
  .support-actions, .support-actions .support-button { width: 100%; }
  .support-format-grid, .support-field-groups, .support-notes-grid, .support-steps, .support-form-grid, .support-prices { grid-template-columns: 1fr; }
  .support-store-options { grid-template-columns: 1fr; }
  .support-template-inline, .support-request-intro { align-items: stretch; flex-direction: column; }
  .support-template-inline .support-button, .support-request-intro .support-button { width: 100%; }
  .support-steps li { padding: 13px; }
  .support-kpis { grid-template-columns: 1fr 1fr; }
  .support-form-progress li { padding: 8px 1px; font-size: 11px; }
  .support-detail-grid { grid-template-columns: 1fr; }
  .support-detail-grid dd { margin-bottom: 8px; }
  .support-history-row { grid-template-columns: 1fr 1fr; gap: 9px; }
  .support-history-row > :first-child { grid-column: 1 / -1; }
  .support-pager { justify-content: space-between; }
}

@media (max-width: 420px) {
  .support-kpis, .support-history-row { grid-template-columns: 1fr; }
  .support-history-row > :first-child { grid-column: auto; }
}